Privacy policy.

Last updated: 24 September 2025

We respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, why we collect it, and your rights under UK data protection law (UK GDPR and Data Protection Act 2018).

Who we are

Matheson Mackenzie Ross Architects Ltd (trading name for Neil Ross Architect Ltd) (“we”, “our”, “us) is the data controller of the information you provide. You can contact us at:

Email:

info@mmross.co.uk

Address:

Matheson Mackenzie Ross

Royal Bank Buildings

High St

Dingwall

IV15 9HA

What we collect

When you use our website, we may collect:

Information you provide via our contact form

  • First and Last Name

  • Email address

  • Your selected project type (e.g. new house, extension, commercial project)

  • Desired timeframe

  • Any additional information you choose to provide

Information collected automatically

Our website (hosted by Squarespace) collects technical information for analytics, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website provider, to learn about site traffic and activity.

How we use your data

We use your data to:

  • Respond to your enquiry and provide services you request

  • Understand how visitors use our site and improve its performance

We do not sell or rent your personal data to third parties.

Who we share data with

  • Squarespace, our website host and analytics provider

  • Our email provider (to respond to your enquiry)

How long we keep your data

  • Contact form submissions: kept as long as needed to handle your enquiry (and no longer than 12 months, unless you become a client, where it extends to up to 15 years, as per legal requirements.

Your rights

Under UK GDPR, you have the right to:

  • Access, correct, or request deletion of your personal data

  • Restrict or object to processing

  • Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been violated

To exercise your rights, contact us at info@mmross.co.uk